Community Manager Coworking Space (4 5 Yrs) Bangalore/noida (online/digital Marketing)
Job Description
Community Manager in Nukleus - Be the face of the Organization for all existing clients.- Be an interface between the client and any other department of Nukleus for all the existing clients.- They meet and greet newcomers with a welcoming smile, help them in their settling and see that an onboarding mail with all required contents and coordinates have been sent, space has been inspected with Facility a day before arrival of the client.- Plan, execute and oversee social events- Create a collaborative environment including by use of social media platform, and work to make each member feel at ease.At first point of contact for any issue of an existing client :- If expansion or sales related matters, transfer to sales team- If facility related issue, not only transfer but monitor resolution (In first place, it should be able to give generic answers)- If accounts related issue, either respond details or ensure that the account team reach out to them.- Keep meeting key officials of existing clients and ensure longevity and enhanced client's experience leading to customer delight.- Help in creating system and process which can be replicated to other centers, use of given software in full earnest and helping in improving the same.- Finding and replicating best industry practices.- Overseeing the function of the Front Desk and owning responsibility- Classifying the clients into category and making close interaction with Category a clients. (ref:updazz.com)
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Job Detail
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Job IdJD2920433
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh - Bangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear