Job Description

Are you passionate about building thriving communities and driving social impact?
Join us at U&I as we strengthen volunteer engagement and retention across cities! As the Local Community & Insights Lead, you'll play a pivotal role in equipping our Teach Managers and Volunteer Leaders with the strategies, insights, and tools they need to create vibrant, engaged volunteer communities. This isn't a direct execution role at centers--it's about enabling and empowering teams on the ground to make a difference!

What You'll Do:

Volunteer Engagement & Retention Strategies

Design frameworks to build and sustain volunteer communities at our centers. Support Teach Managers & Volunteer Leaders through training, showcases, and toolkits. Champion the Flippen Culture & Community Practices in all engagement efforts.

Data & Insights for Engagement & Retention

Track, analyze, and report on volunteer retention, drop-off, and engagement trends. Standardize reporting dashboards and insights-sharing formats. Provide data-backed recommendations to improve volunteer experiences.

Training & Enablement

Conduct workshops and showcases to strengthen community-building skills. Develop and maintain structured engagement playbooks and templates. Facilitate best practice sharing and check-ins across locations.

Task & Project Management

Manage monthly planning cycles and oversee engagement roadmaps. Ensure smooth execution of community initiatives.

What You Bring to the Table:

2-4 years of experience in community building, volunteer engagement, or program management. Strong data analysis & reporting skills (Google Sheets, dashboards, tracking systems). Experience in training, facilitation, and resource creation. Proficiency in task management & collaboration tools (Trello, Asana, Notion). Excellent communication & stakeholder management skills. A passion for volunteerism, community impact, and social change!

What's in It for You?

? Shape and scale community engagement at a national level.
? Work in a high-impact, mission-driven organization.
? Access to learning & professional development opportunities.

Join us at U&I, where we believe in the power of community to create lasting impact!