Job Description

As a Community Executive, you will be the face of our coworking space, ensuring members have an exceptional experience every day. You will handle daily operations, engage with members, and contribute to building a vibrant, welcoming community.

Key Responsibilities:

Member Engagement & Support:

Greet and assist members and guests with a warm, professional approach.

Act as the first point of contact for all member queries, feedback, and concerns.

Build strong relationships with members to promote engagement and satisfaction.

Space Operations:

Ensure the coworking space is clean, functional, and well-maintained at all times.

Coordinate with housekeeping, maintenance, and IT teams for smooth daily operations.

Manage inventory and stock of pantry, office supplies, and member essentials.

Community Building:

Organise and support community events, workshops, and networking sessions.

Encourage collaboration among members and promote a sense of belonging.

Promote in-house services and build brand advocacy through positive interactions.

Administration & Reporting:

Assist in onboarding new members, including documentation and induction.

Maintain accurate member records and track occupancy or space usage.

Generate basic reports related to member feedback, billing, and operations.

Requirements:

Bachelor's degree in Business Administration, Hospitality, Communications, or a related field.

1-3 years of experience in customer service, hospitality, front office, or coworking spaces.

Strong interpersonal and communication skills.

Energetic, approachable, and a genuine people person.

Proficiency in MS Office and basic CRM tools.

Willingness to work flexible hours, including weekends if required.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person