Job Description

At HR.com, we're building the most engaged community of HR professionals in the world, and you have the opportunity to play an essential role in our success!

The Role:

More Than Social Media. This Is Community.

Our ecosystem includes more than 2 million HR professionals as well as the thousands of companies that support them with tools and solutions--and almost all of them are on social media.

We're looking to expand our efforts to engage our community. To do that, we need a Community Engagement & Social Media Manager who lives for connection, dialogue, and creating belonging. This is not a role where you post and walk away --you'll be the voice and personality of HR.com across social and digital platforms, building relationships, encouraging conversation, and showing up in a way that reflects who we are: smart, warm, trustworthy, inspiring, and a bit sassy.

What You'll Do:

Spark conversations, not just push content.

You'll actively engage with our audience through comments, DMs, replies, online forums, and real-time conversations--not just schedule posts.

Turn insights into action.

Own social and community analytics and translate them into real strategy. Track what matters (engagement, sentiment, conversions) and make recommendations that move us forward.

Build relationships inside and out.

Collaborate with marketing, editorial, education, events, and sales to create coordinated campaigns that feel personal and authentic. Connect directly with HR pros and influencers, amplifying their voices too.

Establish social and community best practices.

You'll shape the playbook for how HR.com shows up across channels and communities--and ensure we stay aligned with our brand and values.

Listen deeply. Respond meaningfully.

Create feedback loops that help our product and content teams understand what our audience loves, needs, and is talking about--then help us show we're listening.

Manage multiple platforms and communities.

You'll run our social media presence (LinkedIn, Facebook, Instagram, Twitter/X, YouTube, TikTok) and our owned HR.com community spaces.

Your Superpowers:

Natural community builder who knows how to make people feel heard Strategic thinker who can tie social activity to real business and brand goals Comfortable with social tools, analytics platforms, and fast-changing trends Outstanding communicator, listener, and storyteller Calm under pressure and able to handle crisis communications if needed A voice that can match and amplify HR.com's friendly, professional tone

Qualifications:

3-5 years in social media, community management, or audience engagement roles Experience growing and moderating online communities Fluent in social media analytics, tools, and content optimization Strong writing and conversational communication skills Bonus: Experience working with HR, B2B, or professional service audiences Bonus: Background in or passion for HR, learning, or workforce development

Why HR.com?

Because we believe in people first--inside and outside the company. Read ourmanifesto to understand our culture, and if it resonates, we'd love to hear from you.