IND is a purpose-driven organization dedicated to transforming the lives of neurodivergent children and their families through holistic, home-centered, and heart-based interventions. We combine play-based learning, parent empowerment, therapeutic frameworks, and deep human connection to bring meaningful, measurable change. As we grow, we are building a dynamic team of committed individuals who are not only passionate about service but are also ready to evolve into future leaders in the space of child development, family transformation, and community impact.
Role Overview
As a
Community Engagement Executive
, you will be the first bridge between IND and families who are seeking answers, support, and guidance. Your job is to engage, understand, respond, and serve--whether through direct messages, phone calls, or social media community interactions.
This role blends empathy, communication, organization, and responsiveness to create a seamless and supportive experience for our prospects.
Key Responsibilities
Engage with
prospective families
through:
One-on-one conversations via
calls, WhatsApp, and DMs
Active participation in
social media groups and online communities
Thoughtful responses to
comments, queries, and posts
Share curated
educational resources
and direct families to relevant tools, videos, or sessions.
Understand and document
each family's concerns, challenges, and requirements.
Coordinate with the internal team to ensure their issues are
prioritized and addressed
promptly.
Keep detailed records of interactions and track follow-ups.
Be a
gentle, trustworthy voice
that builds early rapport with parents in a vulnerable phase.
Who This Role Is Ideal For
This role is well-suited to individuals from backgrounds such as:
Psychology, Education, Social Work, Communication, or Human Development
Former
teachers, counselors, early childhood educators, or child development workers
Individuals with experience in
community outreach, helplines, social media moderation, or parent engagement
Anyone who is
empathetic, organized, and values meaningful impact
Prior experience is helpful but not essential. More important is the ability to
listen, connect, communicate clearly
, and
follow through with care
.
Growth Prospects at IND
At IND, you will be part of a
mission-driven, fast-growing team
. You will:
Receive structured training and mentorship.
Contribute directly to meaningful change in families' lives.
Be considered for
expanded roles in parent coaching, communications, content creation, or program coordination
as we grow.
Be part of a deeply values-aligned, human-centered movement making real impact.
Job Type: Full-time
Application Question(s):
Current and Expected CTC with rationale behind the same.
Tell us why you resonate with this role
Experience:
Social media: 1 year (Preferred)
Client relationship: 1 year (Preferred)
Language:
Bengali (Required)
English (Preferred)
Work Location: In person
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