Ensure quality control to address immediate issues, pre-empt potential future issues and identify areas for improvement.
Address day-to-day community issues including coordinating and managing building access as necessary.
Manage food and beverage offerings to ensure the quality and presentation are aligned with Bootstart's brand.
Oversee the daily ordering and receipt of products from vendors.
Prepare the building expense reports and budgets for Management review.
Organize the move-in and move-out schedules to minimize member issues.
Support the Operations Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location
Train Community Associates and other Community Leads at your location.
Ensure a level of uncompromising cleanliness, including management of the team of Community Service staff at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard
Sales:
Support the touring of new members when required.
Support the research of prospective members in the tour pipeline and support followup and closing requirements when required.
Support the referral of prospective or existing members to other locations when required.
Hospitality:
Develop professional relationships with members and proactively gather information on their needs to identify both Bootstart and member services that could help them achieve their goals.
Identify and execute opportunities to connect members with each other.
Support the planning and supervision of educational, professional, and personal development events based on members' needs and requests.
Ensure a gracious arrival experience for all members, prospective members, and guests of members while maintaining the necessary level of building security.
Ensure best practices for the benefit of the broader company related to the member experience, sales, hospitality, operations, events, and training.
Experience and Requirements
Bachelor's Degree or equivalent
Freshers for operations, sales, and hospitality - ideally from hospitality or retail
Fluent local and English language, understanding of local culture required
Financial literacy and business operations experience a plus
Excellent interpersonal and networking skills
Strong verbal and written communication skills
Strong organization skills with the ability to multitask projects from start to finish
Passion and understanding for entrepreneurial communities.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
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