Are you passionate about transforming communication skills? Do you love training and making a difference in people's careers?
We are looking for an experienced
Voice & Accent Trainer
to join our growing team!
Role Overview
As a
Voice & Accent Trainer
, you will design, deliver, and evaluate training programs for our International BPO teams. You'll coach, mentor, and inspire employees to excel in communication and client interactions.
What We're Looking For
Qualifications:
Any Graduate
3+ years total experience
Minimum 1 year
as a V&A / Pre-process Trainer in an
International BPO
Must-Have Skills:
Training Delivery & Needs Analysis
Training Design & Development
Coaching & Performance Management
Problem-Solving & Analytical Skills
Documentation & Administrative Skills
Preferred Skills & Certifications:
Instructional Design, Curriculum Development
Proficiency in MS Excel, Word, PowerPoint
Certifications like