Job Description

Description

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker--and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle --and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:Citeline - accelerate the drug development cycle Evaluate - bring the right drugs to market MMIT - identify barrier to patient access Panalgo - turn data into insight faster The Dedham Group - think strategically for specialty therapeutics


By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Position Overview

: We are seeking a highly skilled Commercial Performance Analyst with a strong focus on reporting and data visualization to join our dynamic team. This individual will be responsible for building insightful, data-driven reports and interactive dashboards using Tableau to support leadership in making informed business decisions. The ideal candidate will have a solid background in sales analysis, data manipulation, and reporting, with advanced expertise in Tableau for creating visually compelling and actionable insights.

Key Responsibilities

Report & Dashboard Development: Design, develop, and maintain automated Tableau dashboards and reports that provide meaningful insights into sales performance, trends, forecasts, and KPIs.
Data Analysis: Analyze sales data from various sources to identify trends, patterns, and opportunities. Ensure data accuracy and consistency.
Collaboration with Leadership: Work closely with sales leadership and other cross-functional teams to understand reporting requirements and deliver tailored analytical solutions.
Sales Performance Monitoring: Track and report on key sales metrics (e.g., revenue, pipeline, win rates, conversion rates, etc.), and provide actionable recommendations based on the data.
Data Extraction & Transformation: Use Tableau Prep, SQL, or other ETL tools to extract, clean, and transform data from different databases and systems into a usable format for analysis.
Forecasting & Trend Analysis: Collaborate with the sales and finance teams to provide forecast reports, pipeline analysis, and trend identification.
Ad-Hoc Reporting: Respond to ad-hoc reporting requests and provide quick turnaround for leadership, offering insights and data-driven recommendations.
Quality Assurance: Continuously monitor data quality, ensuring accuracy, integrity, and reliability of reports and dashboards.
Training & Support: Provide training and ongoing support to users of Tableau dashboards, ensuring they can effectively interpret and act on the data

Qualification

+ Experience: 2-5 years of experience as a Sales Analyst, Data Analyst, or Business Intelligence Analyst, with a focus on sales performance metrics and reporting.
+ Technical Skills:

+ Advanced proficiency in Tableau for building complex dashboards and reports.

+ Strong knowledge of SQL for data querying and extraction from relational databases.

+ Experience with Tableau Prep or other ETL tools for data transformation.

+ Familiarity with CRM platforms (e.g., Salesforce) and other sales-related systems.

+ Analytical Abilities: Strong analytical mindset with the ability to interpret complex data and translate it into actionable insights for leadership.

+ Attention to Detail: High attention to detail with the ability to work with large datasets and ensure data accuracy.

+ Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.

+ Problem Solving: Strong problem-solving skills with the ability to approach challenges creatively and think critically about data solutions.

Preferred Qualifications:

+ Experience working with Salesforce or other CRM tools for sales data extraction.

+ Familiarity with advanced Tableau features (e.g., calculated fields, LOD expressions, table calculations).

+ Familiarity with data warehousing concepts and experience working with cloud data platforms

Education:

+ Bachelor's degree in Business, Finance, Data Science, Mathematics, or a related field.

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Our guiding principles for success at Norstella

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits

+ Health Insurance
+ Provident Fund
+ Reimbursement of Certification Expenses
+ Gratuity
+ 24x7 Health Desk

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.