Job Description

• Have good knowledge of the process, policies and desk top procedures within their engagement
• Have good knowledge of the Client business area they support
• Displays a developing understanding of Capgemini, the way we do business, the technologies involved and operational processes & procedures we recommend based on our assets, like DGEM
• Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit
• Have excellent command of the functionalities of the technology used for the delivery of services in the specific client context
• Have general knowledge of CG Platforms approach and the Automation Drive Suit and DGEM Tech
• Be familiar with standard analysis tools/techniques
• Look for and gather key data and conducts a structured analysis
• Be aware of the business context for the analyzed data and can draw insights and makes relevant recommendations with coaching
• Understand that individual performance (efficiency and effectiveness) impacts the performance of the overall engagement
• Understand KPI measures and their basic impact on profitability

Primary Skills

• Responsible for chasing outstanding invoices from customers of our clients.
• Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively
• Assists customers experiencing repayment difficulties, chase up late payments and arrange with the customer the best way forward to repay the debt.
• Manages an AR portfolio. Responsible for achieving cash collection and ageing targets.
• Negotiates, implements and documents payment solutions with customers
• Builds and maintains strong relationships with external customers

Secondary Skills

• Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
• Maintains knowledge of the business area of the client that is supported
• Ensures control and compliance regulations are followed
• Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes
• Proficient negotiation skills

Ref: 1230749

Posted on: Oct 27, 2022

Experience level: Experienced

Contract Type: Permanent

Location:

Chennai, TN, IN

Department: Financial Services