Job Description

We are looking for a dedicated and result-oriented

Collection Officer

to join our team. The ideal candidate will be responsible for managing and ensuring timely recovery of outstanding payments from customers/clients while maintaining good customer relationships and adhering to company policies and legal regulations.

Key Responsibilities:

Follow up with customers/clients for payment collection via phone calls, emails, and field visits. Maintain daily collection reports and update the management on recovery status. Negotiate payment terms and settlements with defaulters as per company guidelines. Ensure timely collection of dues and reduce delinquency levels. Coordinate with the accounts and sales team for reconciliation of accounts. Escalate cases to the legal department when necessary. Maintain a high level of professionalism and customer service during interactions.

Requirements:

Minimum Qualification: 10+2 / Graduate in any discipline. Proven experience as a collection officer or similar role preferred. Good communication, negotiation, and interpersonal skills. Ability to work under pressure and meet deadlines. Basic knowledge of MS Excel and reporting tools. Willingness to travel locally for recovery visits.
Job Type: Full-time

Pay: ₹8,086.00 - ₹30,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person