Job Description

Please Note:

English

language proficiency is

required

for this role. This is a

full-time

,

work from office

role. This requires a U.S. schedule - India

Night shift.*

Work Location:

This is a

Work from Office

position and location is

Bangalore

at:
Block 12B, Pritech Park,3rd Floor,

SEZ Survey No 51-64/4,

Bellandur,Village. Bldg 9A Rd,

Bengaluru -Karnataka 560103

Shift: Night

Contact:

Nirmala 911 301 5045

Pay:

?20,000.00 - ?35,000.00 per month plus incentives

Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the Collections arena.

Why should you consider TSI (part of TSI family of companies)?

Paid training Team-oriented work environment Growth opportunity Generous Incentive opportunity Comprehensive benefits package available: including medical insurance, paid time off and paid holidays! Transport facility (As per policy and shift) - Transportation provided Working 5 days/week

In This Role, You Will:

Contact debtors to discuss overdue accounts and negotiate payment options. Handle inbound calls from debtors and provide payment solutions. Explain payment plans and the importance of timely payments. Update account notes accurately and adjust statuses per guidelines. Research and resolve disputed balances. Review accounts to be recommended for closure and assists in report preparation. Adhering to all applicable laws and regulations related to debt collection. Participate in team meetings and suggest process improvements. Ensure compliance with debt collection laws and regulations. All other duties as assigned.

Ideal Candidate Qualifications:

Strong English skills (written & verbal). International credit card collections, sales, or retention experience is a plus. Candidates with prior international customer service experience will also be considered for this role Must follow a set schedule, including breaks and lunches. Strong communication, negotiation, and active listening skills. Proficient in computer navigation. Experience with automated dialers preferred. HSC or 10+ 2 -Diploma / Graduation required Knowledge of FDCPA and collection laws preferred.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

INDJOBS