Job Description

- Collection Assistant

Duties and Responsibilities:

Advise customers of necessary actions and strategies for debt repayment

Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments.

Responsible for monitoring and maintaining assigned accounts - customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.

Receive and Verify Invoices and requisitions for Services

Prepares daily bank deposit

Sending Reminders as per Service Charges Collection Policy

Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to OA Manager/Building Manager

Calling owners for Payment of Service Charges as per Collection Policy

Using Mollak Software for collection and communication to the unit owner

Issuing all receipts for service charges (email, courier or on hand to the owner) Explain the collection policy and procedures including interest levy

Making NOC for transfer of Sale for all units/buildings

Job Type: Full-time

Pay: ?26,000.00 - ?27,000.00 per month

Experience:

* Collection: 2 years (Preferred)