Job Description

Collections Assistant Manager (AM)

Location:

Bengaluru

Experience:

2 years in Collections / Finance domain(Banking sector)

Package:

Up to 5.4 LPA

Positions:

2

About the Role:

The

Collections Assistant Manager

will support strategic planning and execution of collections operations. This role requires experience in team management, process optimization, and reporting, ensuring that operational targets are consistently met.

Key Responsibilities:

Oversee multiple collections teams and ensure adherence to KPIs Implement process improvements to enhance productivity and recovery rates Prepare and present weekly/monthly performance reports to senior management Handle escalated customer issues and ensure resolution within SLA Conduct regular training, coaching, and performance appraisals for team members Ensure compliance with regulatory and company guidelines

Required Skills & Qualifications:

2 years of experience in Collections, Finance, or Debt Recovery Operations Strong team leadership and stakeholder management skills Excellent analytical and problem-solving abilities Familiarity with CRM tools, collection software, and reporting systems
Job Type: Full-time

Pay: Up to ₹540,000.00 per year

Application Question(s):

Do you have 2 years in Collections / Finance domain ?
Work Location: In person