? Needs to manage in-house Tele calling team (25-30 headcount), No field collections
? Ensuring assigned targets are achieved
? Interact with High-Risk customers and get the account resolved.
? Needs to coordinate with the Collections Manager and make sure the required process is followed or implemented
? Should have knowledge of Dialer and current dialer tools.? Ensure that the entire tele calling team maintains the required intensity and consistency in Follow-ups.
What You Will Need to Succeed:
? 2 to 4years' work experience in managing an in-house tele calling collection process is required.
? Experience in Banking / NBFC / Fintech preferred.
? Knowledge of MIS/ Excel is required.
? Excellent communication in English and Hindi. We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. You'll go to sleep every day knowing that you've made a difference in people's lives. Your work will be reaching out to millions of users.
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
* Provident Fund
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