At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs - today and in the future.
We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you?
Brief Summary
We are looking for a dedicated and experienced Collection Specialist to join our team. The Collection Specialist will be responsible for contacting customers with overdue payments, negotiating payment terms, and maintaining accurate records of collections activities. The ideal candidate will have excellent communication skills and a proven track record in collections.
In terms of activities, we provide service in the field of collection and dispute management, support on cash application and reliable management information regarding Accounts Receivables and prepare for limit application request.
Depending on the specific function within the organization, our internal customers may be business (line) controllers, business (line) managers, regional sales or marketing managers, sales representatives, order desks etc.
External contacts may be debtors (e.g., buyers, Customers' PTP center, etc.).
The position falls under the Global Credit Control Team. The Credit Control Department takes care of all credit and collection activities for all business lines in Nouryon. The Regional Credit Control Department is now set up: North America, South America, EU, IMEA and APAC. We currently cover all of accounts receivable of Nouryon which are in ATLAS.
In your future role as "
Collection Specialist
" you will
Key Responsibilities
Daily review and release blocked sales orders, if necessary, after obtaining BU/functional approval, and advise BU's of outcome.
Communicate with internal and external customers to ensure timely collection of invoice payments.
Apply higher limit to credit analyst when necessary.
Review overdue and initiate effective solutions together with internal customers.
Document collection issues, actions taken and customer feedback and upload updates into FSCM.
Prepare AR statements & dunning letters regularly or per business request to customers.
Resolving customer billing and payment issues (dispute management).
Providing regular updates on collection progress to management.
Identifying problem accounts and recommending strategies for resolution.
Following up on payment arrangements to ensure compliance.
Scrutiny of documents wrt UCP 600
Preparation of bank documents for collection documents (URC 522)
Understanding document preparation and suggesting changes wherever required
Key Generic Competencies
Strong attention to details and accuracy
Knowledge of collection laws and regulation
Proficiency in collection software and MS Office application
End to End process of letter of credit, collection documents (URC 522).
Scrutiny of documents wrt UCP 600.
Experience in trade finance and its products.
CDCS certification is an added advantage
We believe you bring
Bachelor/University graduate/Postgraduate Excellent negotiation and communication skills
5- 6 years trade finance experience with multinational company or a reputed bank/Account receivables/Collection document.
.
We believe you are
Fluency in English, with additional languages being a plus.
High proficiency in Microsoft Excel, Word, and PowerPoint
We offer you
At Nouryon, we provide a great job and friendly coworkers, plus benefits in addition to salary such as Medical insurance for individual and family.
Have we got your interest?
This is a permanent position on a full-time basis and based in Airoli , Navi Mumbai office
About Nouryon
We're looking for tomorrow's Changemakers, today.
If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.
Visit our website and follow us on LinkedIn.
Contact
For additional information about the vacancy please contact Local HR.
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Standard
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Vacancy data
Closing date
31 Jul 2025
Vacancy number
N0013069
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Organization
Continent
Asia
Country
India
State/Region/Province
Maharashtra
Site
Navi Mumbai
Business
Finance Functions
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Job characteristics
Job area
Finance
Hierarchy level
Professional/Experienced/Specialist
Full time/part time
Fulltime
Contract type
Permanent
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