Role & responsibilities:
Handle inbound & outbound calls
Contact customers via telephone to collect overdue payments
Inform customer about outstanding debts and resolve it
Review customer accounts to understand payment histories, outstanding balance and payment history
Preferred candidate profile
+2 or 10+ 3 yrs diploma
Prior experience working as a collection executive or in a similar role
Freshers can also apply
Fluency in Hindi both verbal and written
Basic Understanding in English
Performance based incentives.
Role: Voice / Blended - Other
Industry Type: Financial Services
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Job Types: Full-time, Fresher
Pay: From ?15,000.00 per month
Work Location: In person
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