Contact customers for overdue payments
Resolve customer disputes and issues
Recover outstanding debts
Build rapport with customers
Address customer queries and concerns
Update payment status and follow-ups
Meet collections targets and deadlines
Improve collection efficiency and recover rates
Negotiate payment plant and settlements
Adhere to regulatory guidelines
Ensure data privacy and security
Generate reports on collections and performance
Familiarity with collections processes
Communication and negotiation skills
Problem solving and persuasion skills
Time management and organization
Job Type: Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
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