Job Description

Job Title: Collection Executive - Hindi Process (DRA Certified)

Location: Sector 62, Noida

No. of Openings: 15

About the Role

We are seeking enthusiastic and result-oriented Collection Executives with strong communication skills in Hindi. The ideal candidate must hold a valid DRA certification and possess prior experience in recovery/collections.

Key Responsibilities

Handle collection calls for overdue payments while maintaining professionalism and empathy. Negotiate and convince customers for timely repayments in adherence with compliance guidelines. Update customer interaction details accurately in the system. Work towards achieving daily/weekly/monthly recovery targets. Ensure adherence to RBI and company guidelines during collection processes.
Required Skills

Strong communication skills in Hindi (verbal & written). Persuasive negotiation and problem-solving ability. Customer-centric approach with patience and confidence. Basic computer proficiency (MS Office, CRM tools).
Qualifications

DRA Certification: Mandatory Minimum 12th Pass / Graduate (any stream).
Experience

Mandatory: Minimum 1-2 years of experience in collections/recovery (Receiver process). Preference for candidates with NBFC/BFSI sector experience.
Salary & Benefits

CTC: ₹18,000 - ?19,000 per month Performance-based incentives Opportunity to grow within the organization
Work Location

Sector 62, Noida

Team HR

Helpmate

8802028000

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
License/Certification:

DRA (Preferred)
Work Location: In person