The role involves managing loan EMI collections, supervising the collection team, and ensuring timely recovery of dues. The candidate should have prior NBFC/Banking collection experience with team handling exposure.
Key Responsibilities:
Supervise and monitor the collection team's daily activities
Follow up with customers for EMI / overdue payments
Conduct field visits and guide the team for recovery targets
Maintain and review collection MIS reports regularly
Resolve customer disputes and escalations effectively
Ensure adherence to company policies and compliance guidelines
Achieve monthly collection targets and minimize delinquencies
Requirements:
Graduate (Any stream)
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