Job Description

Job Title: Collection Executive

Location:

Noida sec 16

Industry:

Education / Ed-Tech

Experience:

0-1 Years

Working Days:

6 Days

Work Mode:

On-site

Job Summary:

We are looking for a responsible and result-oriented Collection Executive to follow up with students/customers for pending fees or payments. The role involves making outbound calls, sending reminders, maintaining payment records, and ensuring timely collections while maintaining professionalism.

Key Responsibilities:

Make outbound calls to customers/students for fee or payment reminders. Follow up regularly on pending dues and ensure timely recovery. Update payment status and maintain records in the CRM/software. Handle customer queries related to payments and provide resolutions. Coordinate with the accounts and sales teams for payment updates. Send reminders via calls, emails, or messages as required. Achieve weekly and monthly collection targets. Maintain polite, respectful communication at all times.

Required Skills:

Good communication and negotiation skills. Ability to handle difficult conversations calmly. Basic computer knowledge (MS Excel, CRM tools). Customer-handling and problem-solving attitude. Target-oriented and disciplined.
Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Leave encashment Life insurance * Paid sick time