Job Description

About the Role:

We are looking for a

Collection Executive

who will be responsible for recovering outstanding payments from customers while maintaining a positive relationship with clients. The role involves following up on overdue accounts, resolving billing disputes, maintaining payment records, and ensuring timely collections as per company policies.

Key Responsibilities:

Contact customers via phone, email, or visits to remind them of outstanding payments. Negotiate and follow up to ensure timely recovery of dues. Maintain accurate records of all collection activities and payment statuses in CRM or ERP systems. Resolve customer queries related to invoices, payment terms, or account discrepancies. Coordinate with the finance and sales teams to reconcile accounts and confirm receipt of payments. Escalate chronic defaulters or disputes to management for further action. Prepare daily, weekly, and monthly collection reports. Maintain professionalism and ensure a customer-centric approach in all communications. Adhere to company policies and compliance regulations during collection activities.
Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹24,000.00 per month

Benefits:

Commuter assistance Flexible schedule Health insurance Leave encashment Life insurance Paid sick time
Work Location: In person