to manage fee recovery and payment follow-ups from enrolled students. The role involves maintaining payment records, coordinating with students for due collections, and ensuring timely resolution of queries in a professional manner.
Key Responsibilities:
Call and follow up with students or clients for pending or due payments.
Maintain accurate records of collections and payment commitments.
Coordinate with the accounts and admission departments for payment updates.
Send reminders through calls, emails, or WhatsApp for outstanding dues.
Resolve payment-related queries and ensure smooth communication.
Achieve monthly and weekly collection targets as assigned by the team lead.
Share daily collection reports and maintain follow-up trackers.
Requirements:
Graduate or pursuing graduation in any stream.
Good communication and negotiation skills.
Basic knowledge of MS Excel or Google Sheets.
Ability to handle pressure and maintain professionalism during follow-ups.
Prior experience in collections, telecalling, or customer support preferred.
Benefits:
Fixed salary with attractive incentives on collections.
6 days working with a supportive and growth-oriented environment.
Training and mentorship from experienced professionals.
Opportunity for full-time employment based on performance.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹27,000.00 per month
Benefits:
Flexible schedule
Health insurance
Leave encashment
Life insurance
Paid sick time
Work Location: In person
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