1-3 years (preferably in collection or recovery process)
:
We are looking for a
Collection Executive
to follow up with students and clients regarding pending payments and ensure timely recovery. The ideal candidate should have good communication skills, a polite yet firm approach, and the ability to maintain professional relationships with customers.
Key Responsibilities:
Contact students/customers through calls, WhatsApp, or emails for pending or due payments.
Maintain daily follow-ups and update payment records accurately in the system.
Resolve payment-related queries and provide necessary support to students.
Coordinate with the accounts and sales teams for payment reconciliation.
Achieve daily and monthly collection targets.
Maintain a positive and professional tone while handling customers.
Requirements:
Graduate in any stream.
Good communication and negotiation skills.
Basic computer knowledge (MS Excel, CRM handling preferred).
Prior experience in
collection, telecalling, or customer service
will be an added advantage.
Target-oriented and disciplined in follow-ups.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹24,000.00 per month
Benefits:
Flexible schedule
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund
Work Location: In person
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