to join our team, responsible for managing collections, handling overdue accounts, and ensuring timely payment follow-ups. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to work independently. This role is critical in maintaining healthy cash flow and supporting our company's financial operations.
Responsibilities:
Contact customers to remind them of overdue payments via phone, email, or in-person visits.
Negotiate and agree on payment plans with delinquent customers.
Visit customer locations to collect payments, and resolve any outstanding issues.
Update and maintain accurate records of collections in our CRM system.
Report collection status and progress to management regularly.
Follow up on unpaid invoices and work towards achieving monthly collection targets.
Escalate unresolved accounts to senior management when necessary.
Build and maintain strong customer relationships to facilitate smooth collections.
Ensure compliance with company policies and legal regulations during collections activities.
Ensure that customer concerns are addressed with professionalism and empathy.
Key Requirements
:
Own Vehicle is a Must
: Candidates must have their own vehicle to travel to customer locations for in-person visits.
Previous experience in collections, sales, or a related field is a strong advantage.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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