is responsible for managing accounts receivable, following up with customers for payments, maintaining accurate records, and ensuring timely collection of outstanding dues. The role involves strong communication, negotiation, and problem-solving skills to maintain healthy cash flow while preserving customer relationships.
Key Responsibilities :
Monitor outstanding invoices and ensure timely collection from customers.
Contact customers via phone, email, or in-person visits to follow up on pending payments.
Prepare and send reminders, collection notices, and overdue letters.
Maintain proper records of collection calls, emails, and customer interactions.
Prepare daily, weekly, and monthly collection report.
Required Skills
Excellent communication and negotiation skills.
Strong interpersonal skills to handle customers professionally.
Ability to persuade and resolve payment disputes amicably.
Attention to detail and accuracy in record-keeping.
Basic accounting knowledge (invoicing, ledger, reconciliation).
Proficiency in MS Office and accounting/CRM software.
Qualifications
Minimum: High school diploma (10+2)
Preferred: Bachelor's degree in Commerce, Finance, Business Administration, or related field
0-1 years of experience in collections, accounts receivable, or customer service.
Job Types: Full-time, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Work Location: In person
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