Khushbu Auto Finance Ltd. is a growing non-banking financial company (NBFC) committed to providing reliable and flexible financing solutions, especially in the two-wheeler and small vehicle segments. We pride ourselves on excellent customer service, ethical practices, and empowering communities through financial inclusion.
Job Responsibilities:
Follow up with customers for overdue payments via field visits, calls, and other communication channels.
Ensure timely recovery of dues as per the collection target assigned.
Negotiate and resolve payment issues with customers professionally.
Maintain records of collections and submit daily/weekly reports to the branch manager.
Repossess assets (if required) following the company policy and legal guidelines.
Coordinate with the legal team for escalation of critical or non-cooperative cases.
Maintain cordial relationships with customers and ensure a positive company image.
Key Requirements:
Education:
Minimum 12th Pass (Graduate preferred)
Experience:
0-3 years in collections, recovery, or field sales (NBFC/BFSI sector preferred)
Skills:
Good communication and negotiation skills
Ability to handle pressure and meet targets
Familiarity with local geography and routes
Basic understanding of finance and EMI recovery
License:
Two-wheeler and valid driving license is a must
Job Benefits:
Provident Fund (PF)
Employee State Insurance (ESIC)
Gratuity
Medical Claim
Accidental Insurance Policy
Paid Holiday Leaves
Travel & Fuel Allowance as per company norms
Performance-based Incentives
Job Type: Full-time
Pay: ?14,000.00 - ?18,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Schedule:
Morning shift
Work Location: In person
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