Make outbound calls to customers for pending EMIs / overdue payments.
Explain outstanding dues and request timely payment in a polite and effective manner.
Achieve daily, weekly, and monthly collection targets.
Follow up on payment commitments given by customers.
Handle customer queries, complaints, and escalate issues when required.
Update call details, payment status, and remarks in the system accurately.
Send payment links, UPI details, or bank information when needed.
Manage difficult or non-cooperative customers with patience and proper communication.
Share regular updates and reports with the Team Leader
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
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