Contact customers via calls, emails, and visits to follow up on pending payments.
Negotiate and resolve payment delays while ensuring adherence to company policies.
Maintain accurate and updated records of customer interactions and payment commitments.
Coordinate with the accounts and sales teams for reconciliation and status updates.
Generate daily/weekly collection reports and share with management.
Handle customer queries professionally and ensure customer satisfaction.
Escalate unresolved cases to senior management for further action.
Job Type: Full-time
Pay: ₹12,000.00 - ₹14,500.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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