Job Description

We are looking for a proactive and detail-oriented

Collection Executive

to join our team at Kaarwan. The candidate will be responsible for tracking, following up, and collecting pending payments from clients or students, ensuring timely recovery and maintaining financial discipline.

Key Responsibilities:

Follow up with clients/students on due or overdue payments via calls, WhatsApp, email, and other modes. Maintain daily records of calls, conversations, and payment updates. Share payment links or bank details and ensure receipts are acknowledged. Resolve queries regarding invoices, payment breakdowns, and dues. Coordinate with the finance/accounting team for reconciliation and escalations. Send reminder messages and ensure minimum delay in collections. Handle objections professionally and maintain a courteous tone.

Requirements:

Strong verbal and written communication (English + Hindi/Marathi preferred). Proficiency in Excel, Google Sheets, and WhatsApp/CRM tools. Organized and target-driven approach. Patience and problem-solving attitude. Prior experience in collections or telecalling is a plus.

Salary:

As per industry standards

Joining:

Immediate preferred

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person

Expected Start Date: 04/08/2025