Job Description

Key Responsibilities:

Debt Recovery:

Contacting clients with overdue payments via phone, email, or in person to negotiate payment plans.

Negotiation:

Discussing and agreeing on feasible repayment terms with clients facing financial difficulties.

Discrepancy Resolution:

Investigating and resolving any payment discrepancies or billing issues.

Record Keeping:

Maintaining detailed and accurate records of all collection activities and client interactions.

Communication:

Maintaining regular communication with clients, internal departments, and management regarding the status of outstanding payments.

Compliance:

Ensuring adherence to company policies and legal guidelines related to debt collection.
Essential Skills:

Communication Skills:

Excellent verbal and written communication skills to effectively interact with clients and internal teams.

Negotiation Skills:

Ability to negotiate payment plans and resolve disputes effectively.

Organizational Skills:

Ability to manage a high volume of accounts and maintain accurate records.

Problem-Solving Skills:

Ability to identify and resolve payment discrepancies and client issues.

Mathematical Skills:

Understanding of financial information and ability to perform basic calculations.
Job Type: Full-time

Pay: ?9,435.56 - ?15,000.00 per month

Schedule:

Morning shift
Supplemental Pay:

Yearly bonus
Work Location: In person

Application Deadline: 25/07/2025