Contact customers (phone/email/mail) to recover overdue payments and negotiate repayment plans.
Resolve billing disputes and clarify account discrepancies.
Maintain accurate records of all collection activities in CRM/ERP systems.
Prepare regular reports on outstanding debts, collection progress, and trends.
Ensure compliance with relevant debt collection laws and company policies.
Requirements
High school diploma (Bachelor's in Commerce/Finance preferred).
1-3 years in collections, accounts receivable, or a related field.
Strong communication, negotiation, and problem-solving skills.
Proficient with MS Office and CRM/ERP systems.
Job Types: Full-time, Permanent
Pay: ₹120,742.74 - ?501,775.52 per year
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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