Reach out to customers with overdue accounts through phone, email, and written communication
Remind subscribers of upcoming auction dates, installment dues, and repayment schedules
Conduct follow-ups to ensure timely collection of outstanding balances.
Verify subscriber details, payment history, and account status before initiating collection efforts
Ensure accuracy of customer records, including KYC and compliance documentation
Update customer account status promptly in the system after each interaction or payment.
Maintain accurate logs of all collection efforts, customer contacts, and payments received
Prepare and submit regular reports on unpaid accounts, recovery progress, and defaulters.
Qualification :
Degree or Plus Two with equivalent qualifications.
Job Location : Ponkunnam Branch
Job Types: Full-time, Permanent, Fresher
Pay: ?14,000.00 - ?20,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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