" is a dual-role position, combining the telephonic duties of a telecaller with the debt recovery responsibilities of a collections executive. This role is common in finance, banking, insurance, and other sectors that rely on recurring payments. Key responsibilities
Contacting customers
: Make outbound calls to clients with overdue payments to remind them of their outstanding dues.
Negotiating payments
: Negotiate repayment plans or settlements with customers who have overdue accounts.
Record keeping
: Maintain accurate records of all customer interactions, payment arrangements, and collection activities within a Customer Relationship Management (CRM) system.
Customer relations
: Maintain a positive, professional, and empathetic attitude while dealing with sensitive financial information.
Follow-ups
: Follow up on payment commitments to ensure timely recovery of outstanding debts.
Job Type: Full-time
Pay: ?15,000.00 per month
Work Location: In person
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