Job Description

Job Title : Collection Executive ( Palakkad, Koduvayur Branches)

Cherussery Credit Pvt Ltd

Cherussery Credit Pvt Ltd is a company registered in the state of Andhra Pradesh and taken over by the present stake holders of Kerala during the year 2016. The company holds a valid NBFC registration since 1989, to do the business of financing all over the India. The company belongs to "Loan Company" under the classification of Reserve Bank. Since at present all the directors and stakeholders are in Thrissur district of Kerala state, now the corporate office of the company has been set in Thrissur.

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Key Responsibilities:

Contact customers for EMI or loan repayment follow-up. Visit customers with overdue payments for recovery. Maintain and update daily collection reports. Negotiate payment terms with customers if needed. Ensure timely recovery of outstanding dues. Handle and resolve basic customer payment queries. Escalate difficult or non-responsive cases to seniors. Follow company collection policies and legal guidelines.
Business Targets:

Achieve monthly and weekly collection targets set by the company. Reduce delinquency rates (DPD) in assigned accounts. Improve bucket-wise recovery (e.g. 30+, 60+, 90+ DPD). Meet field visit targets (number of visits per day/week). Support in achieving overall portfolio quality of the branch.
Required Skills:

Good communication and negotiation skills. Basic understanding of loans, EMIs, and recovery process. Field collection experience preferred. Honest, self-driven, and target-oriented. Basic computer knowledge (Excel, apps, etc.).
Qualifications:

Graduate preferred Prior experience in NBFC/BFSI sector is a plus.
Other Requirements:

Two-wheeler with valid driving license (mandatory for field work). Willingness to travel in the assigned area or district. Mobile phone (for collection app usage, GPS, etc.).
Job Type: Full-time

Benefits:

Commuter assistance Internet reimbursement Provident Fund
Work Location: Palakkad (Koduvayur branch)

Benefits:

Commuter assistance Internet reimbursement
send to your cv/resume: hrops@cherusserycredits.com

watsapp number :8891112202

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?20,000.00 per month

Work Location: In person