(BOTH MALE AND FEMALE) to join our NBFC team. The role involves handling loan collections, maintaining customer relationships, and ensuring timely recovery while maintaining professionalism and compliance with company policies.
Key Responsibilities:
Contact customers for payment follow-up through calls, field visits, and reminders.
Collect EMIs and overdue payments as per assigned portfolio.
Maintain accurate records of collections and customer interactions.
Handle customer queries regarding payments and settlements.
Ensure collection targets are achieved within the stipulated time.
Escalate cases of non-payment or disputes to the branch/collection manager.
Adhere to company policies, compliance, and ethical collection practices.
Qualifications & Skills:
Minimum qualification: 10th/12th Pass or Graduate.
Prior experience in NBFC/BFSI collections will be an added advantage.
Strong communication and negotiation skills.
Ability to work independently and in a team.
Good knowledge of the local area and willingness to travel.
Perks & Benefits:
Attractive salary package with incentives based on performance.
Travel allowance (if applicable).
Opportunity to grow within the organization.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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