Job Description

We are seeking a Patient Collections Representative who will be responsible for driving end-to-end patient collection activities, ensuring 100% closure of allocated cases, timely resolution of disputes, and smooth cash flow management.

Key Responsibilities

Manage all activities related to patient collections, including follow-up on outstanding payments and resolution of disputes/deductions. Achieve 100% collection targets on assigned patient cases by ensuring timely and effective follow-up. Interact and coordinate with patients, and deliver collection and call targets on daily basis. Conduct regular follow-ups via calls, field visits, and other communication channels to ensure timely settlement of patient dues. Collaborate with internal departments to obtain supporting documents and resolve discrepancies efficiently. Accurately maintain and update patient collection records, ensuring transparency and accountability. Monitor overdue accounts proactively to minimize delays and strengthen overall cash flows.

Qualifications

Minimum Bachelor's degree in Commerce (B.Com) or equivalent. Proven ability to achieve assigned collection targets and manage patient interactions effectively. Strong communication and interpersonal skills to engage with patients and hospital stakeholders. Organized, detail-oriented, and capable of managing multiple patient accounts simultaneously
Job Types: Full-time, Permanent

Pay: ?8,086.00 - ?25,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Application Question(s):

Current CTC? Expected CTC?
Work Location: In person