Follow up with customers for outstanding payments via calls, emails, and visits
Maintain and update daily collection and outstanding reports
Coordinate with sales and accounts teams for dispute resolution
Ensure collections are made as per agreed credit terms
Plan and execute customer visits for payment follow-ups when required
Prepare ageing analysis and overdue summaries
Track post-dated cheques, RTGS/NEFT confirmations, and payment commitments
Escalate critical or long-pending cases to management
Maintain accurate records of communication and collections
Support month-end and year-end closing activities related to receivables
Required Skills & Competencies
Strong communication and negotiation skills
Ability to handle follow-ups professionally and firmly
Basic understanding of accounting and receivables
Good coordination and reporting discipline
Proficiency in MS Excel and basic ERP systems
Ability to work under pressure and meet collection targets
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Work Location: In person
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