Department: Payment Collection
Location: Head Office, Surat
Company: Surbhi Textile Company
Employment Type: Full-Time (Female Candidates Only)
Position Objective
To ensure timely collection of payments from customers, maintain accurate receivable records, and support the finance team in strengthening cash flow and customer coordination. The role requires strong communication skills, consistent follow-ups, and systematic documentation.
Key Responsibilities-
Reach out to customers via phone or mail to discuss overdue payments and gather information.
Negotiate payment plans and settlements with customers to resolve outstanding
Maintain daily outstanding trackers and prepare payment status reports.
Coordinate with the account team for payment clearance updates Reconcile customer accounts and ensure proper documentation of receipts.
Handle customer queries professionally and maintain positive relations.
Coordinate with Sales and Dispatch teams for payment clearance updates.
Skills & Competencies
Strong communication and follow-up skills.
Basic accounting knowledge and Excel/ERP proficiency.
Organized, polite, and customer-focused.
Qualification & Experience
Education: Graduate.
Experience: 1-3 years in payment follow-up, accounts, or customer service (preferably in the textile/trading industry).
Gender: Female Only
Languages: Hindi, Gujarati, and basic English.
Job Type: Full-time
Work Location: In person
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