Collection Executive Cum Telecaller

Year    KL, IN, India

Job Description

A "Collection executive cum telecaller" is a dual-role position, combining the telephonic duties of a telecaller with the debt recovery responsibilities of a collections executive. This role is common in finance, banking, insurance, and other sectors that rely on recurring payments. Key responsibilities

Contacting customers

: Make outbound calls to clients with overdue payments to remind them of their outstanding dues.

Negotiating payments

: Negotiate repayment plans or settlements with customers who have overdue accounts.

Record keeping

: Maintain accurate records of all customer interactions, payment arrangements, and collection activities within a Customer Relationship Management (CRM) system.

Customer relations

: Maintain a positive, professional, and empathetic attitude while dealing with sensitive financial information.

Follow-ups

: Follow up on payment commitments to ensure timely recovery of outstanding debts.
Job Type: Full-time

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule
Work Location: In person

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Job Detail

  • Job Id
    JD4365294
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year