:
+ 100% WFO and 24x7 shifts including night shifts applicable by default.
+ Excellent verbal and written English skills.
+ Prior International voice experience - B2B/B2C Collections.
+ Calling for payment on overdue invoices for buckets in scope
+ Doing maintenance on the account
+ Handling accounts / payment queries from accounts payable team
+ Interaction with other teams - billing, originations etc.
+ Payment application
+ Handling disputes and resolution
+ Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
+ Basic Excel based reporting and analysis on assigned inventory
+ &nb sp; Daily task list wrt regular TCS activities
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