Job Description

Role Summary

The Collections/AR Executive will be responsible for managing customer billing, following up on outstanding payments, resolving disputes, and ensuring timely cash inflow. This role supports US-based logistics clients, so accuracy, communication skills, and understanding of freight/logistics billing are essential.

Key Responsibilities

Manage the end-to-end

Accounts Receivable

process for US logistics clients. Generate and send

invoices, rate confirmation bills, PODs

, and supporting documents to customers. Conduct

regular follow-ups

with customers for outstanding/overdue payments. Maintain and update

aging reports

, trackers, and payment status in the system. Coordinate with the

operations and dispatch teams

to resolve billing discrepancies. Handle disputes, short payments, chargebacks, and document issues professionally. Maintain accurate records of all communication and follow-up activities. Assist in

month-end closing

and AR reconciliation. Ensure compliance with internal finance policies and US client requirements. Build strong working relationships with customers for smoother collections.

Skills & Qualifications

Minimum

1 year of experience

in Collections / AR, preferably in

US Logistics / Freight / Dispatch

. Strong understanding of

invoices, rate sheets, detention, TONU, lumper, PODs, OS&D

, etc. Excellent

verbal and written communication

skills. Good command of MS Excel (VLOOKUP, pivot, trackers). Ability to handle difficult conversations diplomatically. Strong follow-up discipline and attention to detail. Experience with TMS, QuickBooks, or other AR tools (preferred).
Job Types: Full-time, Permanent

Pay: ₹10,381.54 - ₹35,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Experience:

AR Associate: 1 year (Required) US Logistics: 1 year (Required)
Location:

Mohali, Punjab (Required)
Work Location: In person