A cold caller, often called a Sales Development Representative (SDR) or Telemarketer, is a sales professional who contacts prospective customers who have not previously expressed interest in a product or service. The primary goal is to generate leads, schedule appointments, or sell products and services directly over the phone. Responsibilities
Conduct outbound calls: Make a high volume of unsolicited calls to potential clients or businesses from provided lists.
Generate and qualify leads: Identify potential customers by understanding their needs, challenges, and preferences. Assess if they are a viable prospect for a sales representative to pursue.
Follow a script (while remaining natural): Deliver prepared sales pitches that effectively describe the product or service, but adapt the script as needed to build rapport and engage the prospect in conversation.
Handle objections: Listen to customer concerns and reservations and address them confidently and persuasively to move the conversation forward.
Document all activities: Maintain accurate and up-to-date records of all calls, customer interactions, and sales outcomes in a Customer Relationship Management (CRM) system.
Schedule follow-ups: Arrange meetings, demonstrations, or follow-up calls for sales representatives with qualified leads.
Meet targets and report: Achieve or exceed daily, weekly, and monthly targets for calls and leads. Provide regular reports on activities and results to sales management.
Job Types: Full-time, Permanent, Fresher
Pay: ₹19,102.93 - ₹31,022.23 per month
Benefits:
Health insurance
Provident Fund
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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