Job Description

Job description:
Handson experience with Cognos administration and architecture
Strong understanding of Cognos Connection Framework Manager and Report Studio
Familiarity with WebSphere Tomcat relational databases and Windows Linux environments
Proficiency in troubleshooting logs performance tuning and server optimization
Experience with SSO configuration and integration with enterprise systems
Need to work in 247 L2 Support model
Should have meticulous and detailed problem-solving skills
Excellent Analytical Communication Reporting Skills
Should have experience working in ITIL Process ServiceNow Control M or equivalent
Role L2 Data Tools Support Engineer
Responsibilities:
Install configure and maintain IBM Cognos Analytics environments 10x or 11x
Perform upgrades patches and migrations of Cognos components
Manage Cognos services dispatcher settings and gateway configurations
Monitor system performance troubleshoot issues and optimize report delivery
Administer user roles groups and security policies using LDAP Active Directory
Collaborate with BI developers and business teams to support reporting and dashboard needs
Manage content store backups deployments and lifecycle management

Skills Required