Technical Support Executive

0 - 2 Year    Chandigarh, India
SCO-353-355 SEC 34-A CHANDIGARH CH 160036, India

Job Description

Working with customers to identify the software problems and advising on the solutions.
Logging and keeping record of customer/employee queries.
Ability to give software Demonstrations to customers.
Updating self help manual so customers/employees can try to fix problems by themselves.
An in depth understanding of the software customers are using.
An ability to assess each customer or employees IT knowledge levels.
Logical thinker and Ability to deal with difficult callers.
Good communication skills.
Good analytical and problem solving skills.
Comfortable to work in US shift (Night Shifts).

Skills Required

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Job Detail

  • Job Id
  • Industry
    IT-Software/Software Services
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Chandigarh, India
  • Education
    Any Graduate
  • Experience
    0 - 2 Year
  • Apply By
    Jun 11, 2021
  • Job Posting Date
    Feb 11, 2021