Job Description

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Managed Services

Management Level Senior Associate

& Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

The Cloud Managed Services Operations team within Cloud Managed Services provides support to run the business including the following: financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization and leadership support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm\'s code of ethics and business conduct.

Storage Admin

Storage Admin will coordinate the day-to-day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client\xe2\x80\x99s Delivery roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

• Experience in installation, configuration and managing storage hardware backup including physical and virtual tape libraries or drives along with disk storage targets and also SAN devices and fiber switches.
• Experience in administration of switches and chassis devices.
• Experience in executing zoning for development and production storage volumes.
• Experience in managing NetApp snapshot as well as recovery methods for storage volumes.
• Build and manage EMC storage
• Experience in Brocade Management
• Experience in implementing cross-site replication for DR.
• Experience in setting up volume replication overnight jobs and executing improvements.
• Experience in dealing with IO performance of production along with development of application and infrastructure LUNs.
• Experience in providing architecture as well as performance recommendations to Infrastructure and Platform teams.
• Experience in conducting bottleneck evaluation to identify performance issues.
• Collaborate with teams as well as Ops to assure apt storage usage.
• Day-to-Day Production support and maintenance of different versions of server infrastructure
• Identifies trends and assess opportunities to improve processes and execution.
• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.
• Solicits and responds to feedback while gaining dedication and support.
• Stays up to date on industry regulations, trends, and technology.
• Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

• Bachelor\xe2\x80\x99s degree in Computer Science or related technology field preferred
• Minimum of 4 years of hands-on experience on Storage technologies like NetApp
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date January 31, 2024

PwC