Job Description

Summary:
We are looking for a passionate, intelligent, and experienced person who can manage the production and publishing of new content and content edits for our global websites.
As a CMS Content Editor, you will act as the Business Subject Matter Expert (SME) on all site applications - Sitecore 10.4 CMS, Brightcove Video Management, and Lionbridge Translation Portal - for our 49 global websites in 21 languages. The position will focus specifically on supporting the Hollister websites and digital marketing projects.
Responsibilities:

• Develop and manage site content and functionality as it pertains to day-to-day operations and ongoing site enhancements using Sitecore 9.2 Content Management System (CMS)
• Bring a thorough knowledge of best practices and processes for managing CMS content and ensure these are in place to maintain the integrity of the global websites
• Manage website assets and content to support SEO, product launches, landing pages, promotional assets, and online product catalog to meet required deadlines
• Manage the technical translation process in collaboration with Lionbridge, our preferred Translation Service Provider.
• Configure new country sites, site pages, forms and features in the Content Management System
• Actively drive, organize, and implement key enhancements in the CMS and troubleshoot any issues
• Provide QA testing support for new site improvements
• Support administration and management of required integrations and functionalities with other platforms, such as Marketing Cloud, Salesforce.com, etc.
• Provide CMS recommendations for marketing and campaign effectiveness

Essential Functions of the Role**:
Indicate any physical requirements needed for the role
Work Experience Requirements

• Number of Overall Years Necessary 5+ in Marketing and/or IT
• Minimum 3+ years of experience in online marketing, ecommerce or related field
• Demonstrated experience managing Content Management Systems, Sitecore highly preferred

Education Requirements

• BA/BS degree in Information Systems, Communications, Marketing or related field preferred

Specialized Skills/Technical Knowledge:

• Experience managing Content Management Systems for global sites in multiple languages, Sitecore highly preferred
• Established knowledge of the digital media landscape, creative design, html, CSS guidelines, and web-page creation
• Experience in QA testing, including cross-browser, cross-platform testing and managing issue resolutions
• Excellent communication and influencer skills: verbal and written
• Experience in working with countries in the Americas, Europe, and Asia Pacific
• Strategic thinking, prioritization skills, troubleshooting and the ability to manage multiple concurrent projects is required.
• Experience collaborating with Social Media, Email Marketing and Marketing Automation teams
• Innovative, organized, motivated, high-energy team player
• Project Management
• Search Engine Marketing, Social Media Marketing, Pardot, and Salesforce experience is a plus

Local Specifications (English and Local Language):

• English

Work Mode - Hybrid
Location - Gurugram

Skills Required