Job Description

Job category
Retail
Experience level
Entry
Relocation available
This role is eligible for relocation within country
Job type
Professionals
Travel required
No travel is expected with this role
Job code
RQ105718


As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!
Job Summary:
As part of the Facility Services Team, the VxMaintain Administrator is responsible for maintaining the Work Order request system (VxMaintain) for facility management. This position is responsible for performing VxMaintain system administration and maintenance, troubleshooting all VxMaintain issues, working on new enhancement requests, maintaining data integrity, and assisting on special projects and process improvements. The admin will assist in adding new programs as we contemplate for future integrations
The VxMaintain system admin collaborate with internal collaborators, as well as contractors, providing guidance and direction on work order approvals and discrepancies, as well asfixg any administrative needs. The position involves maintaining the integrity of the data within the facilities management system while also working to minimize any system downtime for consistent experience and business delivery.
Job Responsibilities
Coordinate and lead all aspects of the day-to-day operations of VxMaintain which include Daily VxMaintain Integration Errors, Work Order Management, Invoicing Errors, and Work Order Approvals
Collaborate with internal BP, as well as our Service Providers regarding VxMaintain related Issues/Inquires
Support and solve work order approvals & discrepancies.
Create User Access, Maintain user information, & Audit User Access.
Initiate the generation of new Service Provider Access, & Monitor existing Provider Access
Trains Service Providers and Users on the different roles, access and usage of the system
Research all Integration exceptions and collaborate with BP I&E, and Accruent team to resolve.
Provide assistance on Special Projects and Handle new enhancement requests for continuous improvement.
Maintain data integrity in VxMaintain, VxObserve, and Kykloud
Verification of any outstanding invoices before a site exits.
Review all Maintenance Work Order for possible Chargebacks to Dealers
Process Monthly Accruals
Handle PM Programs (Maintain site lists, add new tasks, Activities, etc.)
Handle BP Assets in VxMaintain (New Adds/ Replacements/updates)
Reporting Maintenance management (Weekly, Monthly Ad Hoc as needed)
Update Site Attributes per Changes (Channel of Trade, Cost center, RBA/RSM changes, etc.)
Service Provider invoicing/Payment management
Work order completion monitoring and Work Order Approval per DOA
Attend Weekly Maintenance calls
GBS first contact for support regarding VxMaintain Maintenance inquiries.
Job Qualifications
Preferred Qualifications:
Bachelor's degree or higher
Experience:
Customer service
Administration experience preferred
VxMaintain knowledge and experience
Knowledge/Skills:
Technically savvy and a self-sufficient when it comes to IT / software platforms
Willingness to learning new skills and address additional responsibilities.
Strong prioritization skills and can work independently.
Analytical and problem-solving skills.
Strong interpersonal and communication skills.
Strong attention to detail
Very strong MS Excel skills
You will work with :
Asset Management team - various project and contractor service information and needs
Procurement - partnership to ensure contractor agreements are uploaded to systems and aligned with bp requirements
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Rewards and benefits
With ongoing learning and development, your reward goes far beyond the financial.


India
Global
Australia
Hungary
India
Malaysia
UK
Financial wellbeing
Community & growth
Work-life balance
Health & wellness
Family matters
Office experience

Elevate your career while being rewarded.

Pay



bp offers competitive pay in line with industry standards, making us an employer of choice.



Discretionary bonus



We offer discretionary bonuses to reward strong company, business unit and individual performance, and to recognize long service and commitment to the organization.



Travel



bp provides travel-related benefits like company cars for some roles, designed to ease your commute. We also provide transport to and from the office in some locations, including for nightshift workers.



Retirement, savings & insurance



There are a range of discretionary retirement, savings and insurance benefits available to help provide you and your family with financial security.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Work, learn and grow alongside people who are among some of the very best at what they do.

Learning & development



bp is a learning organization. Whether you're looking to reskill, upskill or build the skills you already have, we can help you with the support and resources you need.



Business Resource Groups (BRGs)



Our BRGs - including Pride and Women's International Network - are our global communities where we embrace different ideas and perspectives freely.



Empowering women



Our inclusive hiring policy ensures we follow a gender-neutral approach to talent acquisition. We are dedicated to equipping women to achieve their full potential, and offer BRGs as well as awareness and development programmes on topics of interest.

Unlock a unique development experience with 'grow@bp', a comprehensive online platform offering accessible development opportunities for every bp employee at their fingertips 24/7.

At bp we aim for everyone to enjoy life beyond work and achieve a healthy work-life balance.

Hybrid & flexible working



We understand the importance of balancing work and personal obligations and offer a hybrid model of work for certain roles and consider flexible working arrangements.



Paid leave



Along with annual leave in addition to public holidays, we provide bp employees with comprehensive sick leave and compassionate leave coverage.

For certain roles, bp's hybrid working approach gives employees the opportunity to work flexibily.

We strive to create an environment where people feel safe and cared for.

Keeping well



At bp, we believe a happy and healthy workforce is in everyone's best interests. We offer comprehensive healthcare benefits - such as private medical insurance, access to online doctors, including 24/7 doctor on-call and emergency services, and annual health check-ups for you and your family.



Mental health



At bp, we focus on employee wellbeing, and provide 24/7 support tools such as an employee assistance programme, our wellbeing challenge app 'Thrive', and offer regular training to help you navigate the ups and downs of life.

We champion employee wellbeing and offer free access to the Headspace meditation app, ensuring you have the resources to thrive.

Grow your family, safe in the knowledge you have support at work.

Child and elder care



At bp, we want to help you manage your work and family commitments with on-site facilities, including creches at some sites, as well as medical insurance for parents of employees.



Family-forward leave policies



We offer maternity, paternity and adopter leave at bp to help you bond as a family and adjust to your new role.

Our extended childcare leave options including four weeks paternity leave, show our commitment to supporting family care.

Bring your whole self to work in our safe, inclusive and energizing work environment.

Office space



We ensure a comfortable work environment for all. Our workspaces are designed for inclusive accessibility, to promote mobility and access for all.



Food



At bp, you will find subsidized nutritious food options to help you stay energized throughout the day.



Equipment



At bp, we support you with the right furniture and equipment and offer you an ergonomically safe and comfortable environment to perform at your best.



Relax, recharge & have fun



Our offices provide more than just a place to work. We offer spaces to recharge and organize informal fun events to connect with colleagues.

We offer multi-faith, wellbeing and shower rooms as well as game zones, across many bp sites.

Disclaimer





This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers' discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.