Job Description

:

A Position Overview
Position Title
Virtual Relationship Workstation Specialist Manager - Bancassurance
Department
Partnership Distribution
Level/ Band
Manager
Role Summary:
The Job holder will need to engage with internal sales team along with the Channel Partner to exhibit leadership to drive Insurance Sales through a combination of coaching, training, field sales support and business development activities
B Organizational Relationships
Reports To
VRM Head
Supervises
Virtual Relationship Work Station Specialist
C Job Dimensions
Geographic Area Covered
National
Internal Stakeholders
Training
Channel Marketing
Branch Operations
Product Management
Distribution Operations
External
Channel Partner
D Key Result Areas
Organization Process
Key Contributions
Strategic Business Development
Delivery of a profitable & sustainable business model
The role holder should have the ability to achieve goals, efficiently execute target plans aligned with choice priorities
To plan target achievement, execute key priorities, allocates resources efficiently,
Implements and monitors plans constantly to track progress to accomplish desired goals.
To be able to multitask and balance competing priorities effectively, understands the value of time and is able to get more done in less time than others, is able to do significant value addition in driving organization goals
Sales & Compliance Management
To achieve channel targets : Achieve Premium targets as per rolled out channel plan
To achieve VRM RM Activation Targets: To track VRM productivity on a weekly basis
To create healthy pool of lead generation across VRM
Ability to set high standards for self. Continuously improve own performance and meet or exceed objectives
Provide support to WSS at a ground level. Make joint field calls and motivate them to achieve targets
Provide support and training for timely submission, pendency and Issuance management
Conceptualize and implement local business development initiatives for lead generation and focused sales
To be a Domain Expert: knowledgeable of product, industry norms, financial markets, regulatory norms, channels, emerging trends, new developments
Should be able to apply the knowledge to enhance business prospects, understand problems and provides proactive solutions basis his specialized knowledge
Should be process & product champion who can share best practices & knowledge within the team
Ensures adherence to policies and procedures to cultivate a compliance culture in the team
Maintain and observe Company's internal control standards, implement and observe the Company's Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement the Compliance Policy by managing compliance risk and optimizing relations with regulators
Relationship Management
Building & Leveraging Relationships: Being able to connect with people naturally, show genuine concern for others,
Focuses on meeting customer needs both internal and external, able to persuade & influence outcomes without direct controls
Develops networks and builds alliances with wide range of stakeholders to facilitate "win-win" situations
Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship
Team Management
Act as a mentor and coach for the Work Station Specialist
Monitor and review their performance
Lead by example in all spheres and direction setting
Review and track the growth of team to ensure that they achieve their individual targets
Maintain utmost levels of responsiveness to requirements from the VRM Head
To operate cost effective yet motivating reward and remuneration structures for sales personnel
To ensure high levels of retention, productivity and persistency
Build team spirit and commonality of goal for enhancing sales
Liaise with colleagues across the country to impact best practices
E Skills Required
Technical

• Product/Subject matter expertise
• Team Management skills
• Mentoring skills
• Business perspective & planning
• Performance Management skills
• Finance / Insurance industry awareness
• Interviewing skills
• Self management
• Problem solving skills
• Peer level co-ordination and influencing skills

Behavioral
Essential
Desired
Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills
Teamwork Skills

Influencing skills
Relationship Building skills

Decision making skills

F Incumbent Characteristics
Essential
Desired
Qualification
Graduate/PG
Experience
5- 8 years
About Company:
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata's pre-eminent leadership position in India and AIA's presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.