-Diploma - Electrical / Mechanical or BE in Electrical / Mechanical
Primary Role
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? Knowledge of Solar installation Process for Residential Project and C&I Projects.
? Coordination and execution of task from team
? Conduct awareness out Process and Systems
? Preparation Multiple Dashboards and data as per requirements in Google / Excel
? Day to day coordination with ZOH,SOH, COM, CDM PM and PCs
? Tracking of project journey, Highlighting delays
? Follow-up and updating closure reports
? Carrying out necessary checks and balances of projects
? Calculate Manpower and capacity requirement as per Manpower design
? RCA for timeline breaches, Skills required for identification
? Act as a central communication hub to ensure alignment and seamless information flow between ground teams and management.
? Stakeholder management.
? Ability to work under pressure, prioritize effectively, and ensure timely resolution of operational issues
Generate reports on key performance indicators (KPIs) of Ops team and provide insights for decision-making
Operational Management:
Use tools like software or Excel to monitor and streamline execution processes.
Cross-functional Coordination:
Collaborate with internal teams such as Design and Customer Delight for smooth project execution.
Project TAT & Profitability:
Support the Customer Success Owner in achieving timely project delivery and maximizing profit margins.
Follow-ups & Escalations:
Ensure rigorous tracking of project milestones and stakeholder follow-ups.
Customer Relationship Management:
Handle queries, ensure smooth communication, and achieve customer delight.
KPI Management:
Set performance KPIs and ensure team adherence.
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Key Competencies:Behavioral (Must-Have):
Positive attitude & problem-solving approachAbility to make tactical decisions under pressureStrong communication skills (English, Hindi, and local language)Team leadership and collaborative mindset
Technical (Must-Have):
Proficiency in verbal/written communication Expertise in solar technology & rooftop systems Advanced MS Office skills (Excel, Word, PowerPoint) and Looker studio Prior experience with operational monitoring software/tools
Technical (Nice-to Have)-Analytical skills
Technical (Good-to-Have):
Experience in large C&I rooftop solar projects
Travel & Accommodation:
Daily in-city travel required (own two-wheeler mandatory)Occasional intercity travel based on project needs Must arrange own accommodation . Own Accommodation & Fooding in base location
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Work Location: In person
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