Job Description

Key Responsibilities:Primary Responsibilities:Team Coordination:

Supervise daily operations of 2-3 Project Owners and 6-8 Project Coordinators. Define daily targets, track performance, and provide regular updates.

Operational Management:

Use tools like software or Excel to monitor and streamline execution processes.

Cross-functional Coordination:

Collaborate with internal teams such as Design and Customer Delight for smooth project execution.

BOM Review:

Analyze and validate Solar Bill of Materials.

Project TAT & Profitability:

Support the Customer Success Owner in achieving timely project delivery and maximizing profit margins.

Follow-ups & Escalations:

Ensure rigorous tracking of project milestones and stakeholder follow-ups.

Customer Relationship Management:

Handle queries, ensure smooth communication, and achieve customer delight.

Installation Monitoring:

Offer support to on-ground installation teams--both locally and across cities via remote monitoring tools.

KPI Management:

Set performance KPIs and ensure team adherence.

Team Development:

Encourage learning and development for continuous upskilling of the team.

Secondary Responsibilities:InC (Installation Crew) Onboarding & TrainingMaterial Management:

Track procurement needs in coordination with the Purchase team

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Recruitment:

Support the hiring process for Project Coordinators when needed

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Key Competencies:Behavioral (Must-Have):

Positive attitude & problem-solving approachAbility to make tactical decisions under pressureStrong communication skills (English, Hindi, and local language)Team leadership and collaborative mindset

Behavioral (Good-to-Have):

Experience with statutory compliance work

Technical (Must-Have):

Proficiency in verbal/written communicationExpertise in solar technology & rooftop systemsAdvanced MS Office skills (Excel, Word, PowerPoint)Prior experience with operational monitoring software/tools

Technical (Good-to-Have):

Experience in large C&I rooftop solar projects

Travel & Accommodation:

Daily in-city travel required (own two-wheeler mandatory)Occasional intercity travel based on project needsMust arrange own accommodation

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?60,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person